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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kelly Mest

June 14, 2025

5  out of  5
rating by Kelly Mest
"It was easy working with Kyle from Mike Yates, they saved me over $800 on my car insurance in an afternoon and made the switch extremely easy. I highly recommend working with them!"
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brianna jones

June 12, 2025

5  out of  5
rating by brianna jones
"Used AAA for the first time through insurance, it really saved my day."
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Sakti Selvam

June 11, 2025

5  out of  5
rating by Sakti Selvam
"Been with State farm for more than ten years now, so far their rates are really competitive and they provide additional complimentary service like notary for their patrons. Recently I had used their emergency service they were able to connect with a local team and I was back on the road in less than 2 hours."
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Lulu

May 30, 2025

5  out of  5
rating by Lulu
"If you are in looking for insurance, Mike Yates' agency is the way to go in the KOP area. After having repairs done at a local auto shop, I was referred to Mike Yates by them because they said dealing with them in case of an accident has been the smoothest compared to other insurances. Since I was interested in lowering my car insurance cost anyway, I gave them a call and what do you know, not only am I saving $100 a month, the customer service experience was also immaculate. Jessica is very helpful, knowledgeable and makes great recommendation without being pushy. She takes your personal circumstances into consideration and provides various options for you to choose from. And if you end up not wanting a particular option at all it is also not an issue. There is no icky "sales person" behavior trying to convince you to add this or that on. Long story short: HIGHLY recommend."
We responded:
"BEST REVIEW EVER -- Thanks for the great comments. We’re thrilled to know you had a positive experience with us; customer satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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V Becoate

May 27, 2025

5  out of  5
rating by V Becoate
"Mike Yates and Kyly Nyce are the best insurance agent by far ,I’ve been a long time customer,the go nice and beyond to give you the best customer service experience,leaving yo with confidence choosing the best insurance to fit your need. This office is very pleasant and nice agents are all professionals I’m very happy satisfied customer, I highly recommend recommend State Farm insurance, fair pricing and the best quotes. I highly recommend State Farm in King Prussia."
We responded:
"We’re honored by your positive feedback! We are so glad to have you as a customer and look forward to continuing to provide you with great service! "
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Vanessa Leister

May 14, 2025

5  out of  5
rating by Vanessa Leister
"Mike is wonderful! He is so helpful and so quick to answer all your questions and get you the best rate. Don't hesitate to use him! Recommend 10/10."
We responded:
"Thank you for reviewing our State Farm office! I appreciate your encouragement to others to reach out and have us check their rate. We look forward to continuing to support your insurance needs."
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Margarett Molina

May 10, 2025

5  out of  5
rating by Margarett Molina
"We’ve had auto,home, and life insurance through State Farm for the last few years and have nothing but amazing things to say about this office and their agents. They’re always so responsive, efficient in providing services, think ahead of what are needs are, and Mike provides the information in a digestible manner which helps feeling less overwhelmed with everything. Jessica’s (our agent) approach in being knowledgeable, caring, friendly, and relatable has made each process go smoothly. All of these things make us confident we are being well taken care of! Highly recommend this insurance office!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. We look forward to taking care of your families insurance needs for many years."
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David Osanitsch

April 30, 2025

5  out of  5
rating by David Osanitsch
"My wife had a TURKEY smash into her window while driving on the highway! My agent, Jess McNaughton, was extremely helpful with arranging roadside service and helping set up repairs for the windshield. 5 star service!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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James Sherrick

April 24, 2025

5  out of  5
rating by James Sherrick
"Great help from a great team of hardworking professionals that make the process smooth. Thank you to the mike yates statefarm team. Appreciate you all"
We responded:
"Thanks for your feedback James! Providing service after the sale is extremely important to me. I'm glad my team was ready and able to assist. If there is anything else we can do to help, please let us know!"
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Lorri McNaughton

April 24, 2025

5  out of  5
rating by Lorri McNaughton
"Excellent customer service! So nice to have an office with personable staff who are always willing to help. Would recommend to anyone."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Mohommed Yusuf khan

April 17, 2025

5  out of  5
rating by Mohommed Yusuf khan
"Bob, you are the best. He offered me such a good deal for my car insurance. We have 5 cars tied up with his insurance Company and it's all because of Bob and his deals... Such a friendly guy and top notch service."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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STEVE CULP

March 27, 2025

5  out of  5
rating by STEVE CULP
"Mike Yates and his staff performed extraordinary tasks making my claim experience with state farm a very satisfying outcome, I would recommend his office to anyone seeking insurance"
We responded:
"Thanks for your feedback Steve. I'm glad we could assist with a positive claim outcome. We really appreciate you recommending our office to others. "
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Waqas Ghayas

March 25, 2025

5  out of  5
rating by Waqas Ghayas
"Jessica McNaughton is amazing and found me the best and cheapest rate in the states! Quick and extremely professional and made my customer Experience so welcoming!"
We responded:
"Thank you for your 5-star review! I'm glad your experience with my office was outstanding. My State Farm team and I are happy to be your good neighbor!"
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Candice Bean

March 19, 2025

5  out of  5
rating by Candice Bean
"I am satisfied with Mike Yates State Farm Insurance. The associate that helped me was Kyle. He was super helpful and very thorough. I am pleased and glad I switched my insurance over. I highly recommend this State Farm office."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! Thanks for recommending my office to others looking for help with their insurance."
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Dan Armenti

March 14, 2025

5  out of  5
rating by Dan Armenti
"Thank you so much Paige McGovern with all your help. Paige was able to answer all my questions promptly and was very courteous during the whole process of changing our insurance policies. Thanks again for your professional attitude and assistance!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Bob Palumbo

March 11, 2025

5  out of  5
rating by Bob Palumbo
"I am very, very satisfied with Mike Yates State Farm Insurance. His associate, Kyle, was super helpful today. He spent over an hour with me on the phone as I had a lot of questions about the specifics of my policy. His expertise helped me understand my insurance details. Kyle explained how I could save a lot of money on my car and home owner policies. He was patient and pleasant to talk with. I highly recommend this State Farm office."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. Bundling auto and home insurance is a great way to save with State Farm. "
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cory kim

March 11, 2025

5  out of  5
rating by cory kim
"I have worked with Mike and Gregory on auto and renter's policies, and both guys have been professional, courteous, and responsive. It's clear to me that they care about the quality of their service, and I appreciate their down-to-earth approach."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Jay Herz

March 11, 2025

5  out of  5
rating by Jay Herz
"Agency worked the details of insurance coverage while on the phone with me. Kyle was very patient and explained a number of details. However best of all was the savings over my previous Allstate insurance."
We responded:
"Thank you for your 5-star review! My team and I are happy to be your good neighbor and we love saving money for our customers!"
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Michael Makris

February 13, 2025

5  out of  5
rating by Michael Makris
"Jessica McNaughton of the Agency is phenomenal! She assisted me in helping our mutual customer submit her claim to insurance. Jessica then followed up with the insured as well as Auto Quest Collision to be sure the customer's needs were met. Thank you, Jessica! Kathy Powell, Auto Quest Collision"
We responded:
"We’re honored by your positive feedback! We strive to provide our customers with exceptional customer service."
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Amy Hylenski

February 12, 2025

5  out of  5
rating by Amy Hylenski
"a huge shout out to Kyle! not only did he get me an affordable quote he answered all 103982 questions i had. he took his time and gave me all the details in my new policy! thanks again Kyle!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Shirah

February 12, 2025

5  out of  5
rating by Shirah
"Bob Swan of Yates State Farm has been a wonderful agent to work with. I needed to switch my policy from Allstate, and he was incredibly thorough, shopped for the best rate, and a pleasure to do business with. Shopping for insurance is often a headache, and Bob made the process stress free and simple. Thank you, Bob, for being a caring agent and treating your customers with such respect and care!"
We responded:
"We’re thankful for your feedback Shirah! It’s our pleasure to assist you with your insurance needs. We love the opportunity to help shoppers find the right coverage at the best possible price. If there is anything else we can do to help, please let us know!"
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thakorlal patel

February 11, 2025

5  out of  5
rating by thakorlal patel
"It was wonderful working with Kyle. He is very professional and knowledgeable. He pateintly took time to answer all our concerns and explained all the different insurance options which made the transition real smooth, easy and non chaotic. Definitely recommend!"
We responded:
"Thank you for your 5-star review and recommendation! Our goal is to make sure our customers have the right coverage at the best price. My State Farm team and I are happy to be your good neighbor!"
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Janet Johnston

February 3, 2025

5  out of  5
rating by Janet Johnston
"I think Gregory Patrick is awesome! Each and every time I speak with him, he is extremely helpful/very pleasant & knowledgeable! I look forward to talking with him. Greg brings his "A" game to State Farm! I am sure you feel as I do, that he is an asset to your company! Thank you for being there Greg!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Juli Skoutelas

January 23, 2025

5  out of  5
rating by Juli Skoutelas
"Jess is always so helpful whenever I have questions regarding my policy/claims!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Mary Osmolenski

January 17, 2025

5  out of  5
rating by Mary Osmolenski
"I switched to State Farm a couple years ago and am very happy with the coverage and service we have received. We had a vehicle totaled, bought and sold vehicles, had a windshield replaced- and every interaction was always positive and handled in a timely manner."
We responded:
"We’re thankful for your feedback Mary! It’s our pleasure to assist you with your insurance needs. Being there for our customers after the sale is very important to us. If there is anything else we can do to help, please let us know!"