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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Shival Virmani

April 2, 2026

5  out of  5
rating by Shival Virmani
"Mike Y and his Team are simply top notch. They are professional, knowledgable and responsive. I have been a customer of SF only bc of such competent service from Mike Y and Team. I highly recommend using them."
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Rob L

April 1, 2026

5  out of  5
rating by Rob L
"Great service"
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Andrew Boccella

March 31, 2026

5  out of  5
rating by Andrew Boccella
"Spectacular service! Marinda is the best!"
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Tanner Niemczuk

March 25, 2026

5  out of  5
rating by Tanner Niemczuk
"Bob Swan helped my wife and I out a lot in the past few months. We were having bad luck with our vehicles and Bob helped us through the insurance process and made sure that it went smoothly. I appreciate that he followed up with me multiple times on the phone throughout the process because it made me feel at ease during the stressful time. Thanks again to Bob and the other agents!"
We responded:
"Thanks for sharing your recent experiences. Like our new commercials say -- Having insurance isn't the same as having State Farm. Assisting with claims is always a big help for our customers and I'm glad Bob was able to assist you. We look forward to continuing our great relationship and taking care of your auto, home and life insurance."
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Dustin Maggard

March 24, 2026

5  out of  5
rating by Dustin Maggard
"I have been a customer of Mike Yates agency for almost a decade. They have always handled all of my homeowners and vehicle policies while I lived in SEPA and Southern New Jersey. They have always been fast, helpful, reasonable, and very personal in their service. I highly recommend them for any of your insurance needs. Thank you to Bob especially for keeping in touch over the years."
We responded:
"Hi Dustin, thank you for the great review and for recommending our office to others. We are able to help customers in Pennsylvania and New Jersey. It has been a pleasure taking of your insurance needs. Mike Yates, Agent"
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Sherry Farag

March 23, 2026

5  out of  5
rating by Sherry Farag
"State Farm Insurance is my insurance company for over 20 years . Bob & Mike are very helpful in all you need , and convenient price wise for insurance charges, House & two cars . Recommend them for everyone."
We responded:
"Sherry, it's been fantastic taking care of your auto and home insurance for so long and I'm glad Bob has provided exceptional service over the years. Great Rates and Great Service!"
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Noah Bryant

March 11, 2026

5  out of  5
rating by Noah Bryant
"I wasn't actively looking for new coverage but Kyle reached out to me with great information on cheaper coverage for my vehicle. He was extremely helpful and was able to get me set up on a new policy extremely quickly and easily. I'd definitely recommend working with him and anyone else at Mike's branch!"
We responded:
"Hello Noah, thanks so much for taking the time to share your positive experience! I appreciate your recommendation for others to check us out."
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Chantal Lemoyne

March 7, 2026

5  out of  5
rating by Chantal Lemoyne
"Bob always provides excellent service. He is knowledgeable, professional, and always takes the time to clearly explain my insurance options so I can make the best decisions for my needs. He is patient with my questions and makes everything easy to understand. It’s refreshing to work with an agent who truly cares about his clients and takes pride in providing great service. I highly recommend Bob to anyone looking for a reliable and trustworthy insurance agent. Thank you Bob!:)"
We responded:
"Chantal, We appreciate the time you took to give us such a great rating! It is truly touching to know you think so highly of working with Bob. My team is always ready to provide exceptional service for our customers."
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Kathleen Farrelly

March 3, 2026

5  out of  5
rating by Kathleen Farrelly
"I had an excellent experience as always at State Farm. Prompt competent service and courtesy. I would recommend the service to anyone. Thank you."
We responded:
"Hi Kathleen, Thanks for choosing us and leaving such a great review! We value your feedback and look forward to seeing you again soon! Our goal will always be to provide the best experience and we love knowing yours was no different. We're here for you anytime!"
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Denise Johnson

February 23, 2026

5  out of  5
rating by Denise Johnson
"Bob at State Farm is absolutely awesome! Every time I call him he shows me grace of patience and takes his time by going above and beyond for me. Last week, I had a crisis with my old car and he calmly guided me through it. State Farm is blessed to have an insurance agent that truly cares about its clients. I am so grateful for Bob and I hope Stae Farm is as well! Thank you, Bob."
We responded:
"Thanks for your 5 star review Denise and for recognizing Bob's customer service skills. We are glad to have him on the Yates Agency Team and Bob is always available to help our customers."
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Keith DiGregorio

February 20, 2026

5  out of  5
rating by Keith DiGregorio
"Very responsive. Competitive rates"
We responded:
"Thanks for the 5 star review Keith. I'm glad we could provide insurance for your cars, motorcycles and home."
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Kelsey Korst

February 19, 2026

5  out of  5
rating by Kelsey Korst
"I worked with Marinda to get auto insurance. She was incredibly patient working with my schedule to communicate. She explained everything and helped me get great savings. It was an added bonus that she was incredibly personable and took interest in hearing about my new career change. Thank you for all of your help!"
We responded:
"Hey Kelsey, thank you for taking the time to share your experience working with Marinda. We're thrilled that we could help with your insurance and we love getting to know our customers. We look forward to providing you with more great experiences in the future. "
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Jason Flyte

February 12, 2026

5  out of  5
rating by Jason Flyte
"I've been with Mike Yates and his team for well over a decade and it's been a pleasure. I love knowing that if I have a question or need help with anything that I can call someone that I've known for years instead of dealing with strangers or some outsourced customer service agent."
We responded:
"Thanks for your great feedback Jason. It's been a pleasure to help with your Auto, Home and Life Insurance and I'm glad we have been there for you over the years. "
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Richard Little

February 11, 2026

5  out of  5
rating by Richard Little
"Mike and his team have taken care of my family for many years."
We responded:
"What an honor to get a 5 star review from the Little family. We have taken care of 3 generations and about 12 family members for auto, home, life and retirement planning. Thank you for your trust in me and my team. "
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Simon Yan

February 7, 2026

5  out of  5
rating by Simon Yan
"All people are nice and professional! Bob Swan is great!"
We responded:
"Thanks for your 5-star review Simon. We are honored to have helped with your Auto and Home Insurance for over 10 years."
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Lizzy Kates

February 5, 2026

5  out of  5
rating by Lizzy Kates
"Gregory Patrick was so great and easy to work with. He got everything I needed together so quickly that I was able to get back to my clients right away!"
We responded:
"Thanks for your 5-star review Lizzy. It's a pleasure to work with other business owners to take care of their Business Insurance needs."
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Brianna Gibbons

February 5, 2026

5  out of  5
rating by Brianna Gibbons
"Paige was a huge help after I had a terrible experience with my previous insurance. Paige listened to my concerns, explained everything clearly, and found me a significantly better rate. It was such a relief to work with someone so professional and trustworthy. I’m very grateful for her help and highly recommend her"
We responded:
"Hello Brianna, I'm delighted to hear about your experience working with Paige! We always work to provide the right coverage at the best possible price. Can't wait to help everyone else out in Clifton Heights!"
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Shirah

January 25, 2026

5  out of  5
rating by Shirah
"Bob Swan of Yates State Farm has been a wonderful agent to work with. I needed to switch my policy from Allstate, and he was incredibly thorough, shopped for the best rate, and a pleasure to do business with. Shopping for insurance is often a headache, and Bob made the process stress free and simple. Thank you, Bob, for being a caring agent and treating your customers with such respect and care! - updating this for 2026 since Bob has continued to be an excellent agent, keeping my rate low, and ensuring I have everything I need for coverage. I will continue to be a loyal customer because of the personal care and attention Bob provides to his clients."
We responded:
"We’re thankful for your feedback Shirah! It’s our pleasure to assist you with your insurance needs. We love the opportunity to help shoppers find the right coverage at the best possible price. If there is anything else we can do to help, please let us know!"
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Syn Dreas IV

January 24, 2026

5  out of  5
rating by Syn Dreas IV
"This office is the best! When I couldn't make a full payment on my car insurance and it had lapsed they didn't just cancel my car insurance and leave me high and dry. They reached out to me quickly the next day with a 3 short payment option for at least $20 until I could make the full payment within the next few days and not lose my coverage to have it reinstated immediately since I was in non payment status because of a late paycheck. Not only that, but my insurance price with them is great versus the almost $700 car insurance payment I had previously with All State for all of the same coverage options. Definitely recommend this office to anyone!"
We responded:
"Thanks for sharing your great experience with my office. We are proud to provide our "good neighbor" service. Great rates, Great Service at Mike Yates State Farm."
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Yasir Khan

January 23, 2026

5  out of  5
rating by Yasir Khan
"I have been working with Kyle on my insurance needs for almost 3 years now. Kyle has always been really knowledgeable about the insurance products, and is really easy to work with. Would highly recommend the Mike Yates agency."
We responded:
"Hello Yasir, we're delighted to hear about your experience! We are glad that you enjoyed working with Kyle for your Auto and Renters insurance. We hope to continue exceeding your expectations with great service. Thanks for your recommendation for others to check us out."
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Domenico Pileggi

January 15, 2026

5  out of  5
rating by Domenico Pileggi
"Bob promptly quoted me and may I say the quate was competitive as well!!! I have been with state farm for 5 years now and Bob at Mike Yates state farm have been there for me every step of the way!!"
We responded:
"Hi Domenico, thank you for the awesome feedback. Thanks for your trust in my office and I know Bob enjoys taking care of your insurance needs."
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Matthew Piotrowski

January 14, 2026

5  out of  5
rating by Matthew Piotrowski
"I had a great experience with Kyle. He answered all of my questions and helped me secure a lower Auto Insurance policy. Kyle was quick to answer and was very knowledgeable and professional. I will now be trusting Kyle and Mike Yates with all of my insurance needs!"
We responded:
"Matthew, Thank you for the feedback. It is truly touching to know you think so highly of us! We value your recommendation and I know Kyle will always be available to provide excellent service in the future. "
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Bill Bretz

January 10, 2026

5  out of  5
rating by Bill Bretz
"Was retiring from work and wanted to see if that would change my rate, it did. Mike was very patient and listened to all my questions and needs. Great office to work with."
We responded:
"Thank you for taking the time to share your experience. Insurance reviews are important and we always have the time to make sure our customers have the right coverage at the best price. Congratulations on your retirement."
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S F

January 9, 2026

5  out of  5
rating by S F
"I’ve been with State Farms for years. This agency makes it very easy for me to ask questions or make changes to my policy. I’m always on the go, but Kyle works with me to get things done at my convenience. Would definitely recommend."
We responded:
"Thanks for choosing MIKE YATES STATE FARM and leaving such a great review! We value your feedback and look forward to providing exceptional customer service! "
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Giuliano Foletto

January 8, 2026

5  out of  5
rating by Giuliano Foletto
"I’ve been working with Kyle and it is great. He was super helpful with my home insurance, which for a first home owner like me his support and understanding was crucial, additionally he got me a great deal with my auto insurance that saved me quite a lot. For sure Mike has a great team working for him. Recommended"
We responded:
"Thanks for your great review and recommendation for others to check out our GREAT RATES on auto and home insurance. We look forward to taking care of you and your family for all your insurance needs."